Terms of service

Last updated: October 2026

This English version is provided for information. The Spanish version is the legally binding text. Versión en español

Draft pending legal review before publication.

Service provider

The services on this site are provided by DIGITALOPS, S.L., NIF B05640164, C/ Sant Isidre 63 A, 08208 Sabadell (Barcelona), support@digitalops.es.

Services and prices

Prices for domains, hosting, email and servers are shown excl. VAT. Before paying you will see the applicable VAT and the total. The renewal price is the one published at the time of renewal; we notify you 30 days in advance.

IT support, development and IoT services are contracted through a written proposal setting out scope, price and deadlines.

Term and renewal

Monthly plans have no minimum term and renew every month until you cancel them. Annual plans are paid in advance and renew for 12-month periods. You can turn off automatic renewal from the client area.

Payment methods

  • Credit or debit card.
  • Bank transfer.
  • SEPA direct debit.
  • Public bodies: electronic invoice via FACe or e-FACT.

Domains

We register each domain with your company's details as the holder. Registration is subject to the rules of each extension's registry. If you do not renew a domain before it expires, it may become available for someone else to register.

Right of withdrawal

If you buy as a consumer, you have 14 calendar days to withdraw from the contract, except for services already fully provided with your consent or domains already registered in your name, which cannot be refunded. [Review with legal counsel.]

Support and cancellation

You can open a ticket from the client area or write to us at support@digitalops.es. To cancel a service, request it from the client area; hosted data is kept for 30 days after cancellation so you can download it. [Confirm deadline.]