IT support and cybersecurity for your company
We look after your computers, networks, email and backups, and protect them from attacks. A dedicated technician, a fixed monthly price and a dashboard where you see every incident.
- Remote and on site in the Barcelona area
- Support in Spanish, Catalan and English
What the service includes
A single contract for your company's day-to-day IT and security. We tailor the scope to your devices and users.
Helpdesk with a dedicated technician
Remote and on siteYou open a ticket from the client area, by email or by phone and someone who already knows your setup helps you.
Device and update management
ContinuousComputers, laptops and phones inventoried, with systems and applications kept up to date.
Backups and recovery
DailyBackups of devices, servers and cloud, with regular restore tests.
Secure email and accounts
ContinuousAnti-spam, anti-phishing and two-factor authentication on your company accounts.
Networks, wifi and VPN
CustomFirewall, separate guest wifi and secure remote access for your team.
Device protection
ContinuousManaged antivirus and alerts reviewed by a technician, not just a program.
Cybersecurity training
PeriodicShort sessions for your team on phishing, passwords and good practice.
Monthly report
MonthlyWhat we have done, what is pending and what risks we see, in plain language.
Designed for your type of business
Every sector has its own risks. We start with what affects you most.
Law firms
Confidential case files, deadlines that won't wait and lawyers working from court or from home.
Talk to a technicianWhat worries you
- A fake email compromising case files
- Accessing documents outside the office
- Meeting professional secrecy and LOPDGDD requirements
What we set up
- Email with anti-phishing and two-factor authentication
- VPN and folders with per-client permissions
- Encrypted backups and access logs
Compare the service levels
What each level includes and how quickly we respond.
| Prices excl. VAT | Essential The basics, remotely | Complete Recommended For most companies | Complete + cyber Sensitive or regulated data |
|---|---|---|---|
| Support | |||
| Remote helpdesk: ticket, email and phone | ✓ | ✓ | ✓ |
| Hours | L–V, 9:00–18:00 | L–V, 9:00–18:00 | L–V, 9:00–18:00 |
| First response, normal incident | 8 business hours | 4 business hours | 2 business hours |
| First response, critical incident | 4 business hours | 2 business hours | 1 business hour |
| On-site visits (Barcelona area) | Optional | Optional | Optional |
| Devices and backups | |||
| Device and update management | ✓ | ✓ | ✓ |
| Managed antivirus | ✓ | ✓ | ✓ |
| Daily backups and restore tests | — | ✓ | ✓ |
| Secure email: anti-spam and anti-phishing | — | ✓ | ✓ |
| Monthly report | — | ✓ | ✓ |
| Cybersecurity | |||
| Two-factor authentication on all accounts | — | — | ✓ |
| Cybersecurity training for your team | — | — | ✓ |
| Security incident response | — | — | ✓ |
| Price | |||
| Per person per month | 35 € | 49 € | 65 € |
First-response times are counted in business hours. Critical incident: the company or a key service cannot work. Servers: + €60/month each. Additional locations: + €40/month. On-site visits: + €90/month per location.
Work out your IT support
An indicative estimate in seconds. We give you the fixed price in writing after the assessment.
1Size of your company
2Service level
3On site
A technician at your office when needed, in the Barcelona area · + €90/month per location
How we start
No commitment until you accept the proposal.
Assessment
We review devices, network, accounts and backups, at your office or remotely.
You get: status and risk reportProposal
We propose a scope and a fixed monthly price based on devices and users.
You get: written proposalSet-up
We install the management tools, enable backups and two-factor authentication and document access.
You get: inventory and documented accessOperation
Helpdesk, monitoring and ongoing improvements with your dedicated technician.
You get: monthly reportFAQ
How much does IT support cost?
A fixed monthly price that depends on the number of users and devices. We give it to you in writing after the assessment.
Do you come to our office?
Yes. We resolve most incidents remotely and travel to you when needed in the Barcelona area.
Can I keep my internet provider and my licences?
Yes. We work with what you already have and, if something should change, we explain it first. Licences always stay in your company's name.
What happens if we suffer an attack?
We isolate the affected devices, restore from backups and help you with any notifications the GDPR requires.
Is there a minimum term?
[State the contract duration and notice terms.]
Request your assessment
Tell us how many of you there are and what worries you. A technician replies to arrange the visit.
- No commitment
- A reply from a person, not a robot